TY  - JOUR
AU  - Vuohijoki, Anni
AU  - Huusko, Mira
AU  - Ristolainen, Leena
AU  - Hakasaari, Pipsa
AU  - Kautiainen, Hannu
AU  - Leppilahti, Juhana
AU  - Kivivuori, Sanna-Maria
AU  - Hurri, Heikki
PY  - 2023
DA  - 2023/11/23
TI  - The Effects of Quality Assurance System Implementation on Work Well-Being and Patient Safety: Protocol for a Mixed Methods Study
JO  - JMIR Res Protoc
SP  - e45200
VL  - 12
KW  - Joint Commission International
KW  - health and safety
KW  - JCI
KW  - human resource management
KW  - organizational development
KW  - quality in health care
AB  - Background: Systematic monitoring of work atmosphere and patient safety incidents is a necessary part of a quality assurance system, particularly an accredited system like the Joint Commission International (JCI). How the implementation of quality assurance systems affects well-being at work and patient safety is unclear. Evidence shows that accreditation improves workplace atmosphere and well-being. Thus, the assumption that an increase in employees’ well-being at work improves patient safety is reasonable. Objective: This study aims to describe the protocol for monitoring the effects of implementing the quality assurance system of JCI at Orton Orthopedic Hospital on employees’ well-being (primary outcome) and patient safety (secondary outcome). Methods: Quantitative (questionnaires and register data) and qualitative (semistructured interviews) methods will be used. In addition, quantitative data will be collected from register data. Both quantitative and register data will be analyzed. Register data analysis will be performed using generalized linear models with an appropriate distribution and link function. The study timeline covers the time before, during, and after the start of the accreditation process. The collected data will be used to compare job satisfaction, as a part of the well-being questionnaire, and the development of patient safety during the accreditation process. Results: The results of the quality assurance system implementation illuminate its possible effects on the patient’s safety and job satisfaction. The repeatability and internal consistency reliability of the well-being questionnaire will be reported. Data collection will begin in May, 2024. It will be followed by data analysis and the results are expected to be published by 2025. Conclusions: The planned study will contribute to the evaluation of the effects of JCI accreditation in terms of well-being at work and patient safety. International Registered Report Identifier (IRRID): PRR1-10.2196/45200 
SN  - 1929-0748
UR  - https://www.researchprotocols.org/2023/1/e45200
UR  - https://doi.org/10.2196/45200
UR  - http://www.ncbi.nlm.nih.gov/pubmed/37995119
DO  - 10.2196/45200
ID  - info:doi/10.2196/45200
ER  -