This paper is in the following e-collection/theme issue:

Formative Studies and eHealth/mHealth Development (515) mHealth for Symptom and Disease Monitoring, Chronic Disease Management (1309) User-centred Design Case Studies (564)

Published on in Vol 5, No 1 (2016): Jan-Mar

Improving Patient Experience and Primary Care Quality for Patients With Complex Chronic Disease Using the Electronic Patient-Reported Outcomes Tool: Adopting Qualitative Methods Into a User-Centered Design Approach

Improving Patient Experience and Primary Care Quality for Patients With Complex Chronic Disease Using the Electronic Patient-Reported Outcomes Tool: Adopting Qualitative Methods Into a User-Centered Design Approach

Improving Patient Experience and Primary Care Quality for Patients With Complex Chronic Disease Using the Electronic Patient-Reported Outcomes Tool: Adopting Qualitative Methods Into a User-Centered Design Approach

Authors of this article:

Carolyn Steele Gray1, 2 Author Orcid Image ;   Anum Irfan Khan1 Author Orcid Image ;   Kerry Kuluski1, 2 Author Orcid Image ;   Ian McKillop3 Author Orcid Image ;   Sarah Sharpe1 Author Orcid Image ;   Arlene S Bierman1, 4 Author Orcid Image ;   Renee F Lyons1, 2 Author Orcid Image ;   Cheryl Cott5 Author Orcid Image
Article Authors Cited by (38) Tweetations (22) Metrics

Journals

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  6. Rivas C, Tkacz D, Antao L, Mentzakis E, Gordon M, Anstee S, Giordano R. Automated analysis of free-text comments and dashboard representations in patient experience surveys: a multimethod co-design study. Health Services and Delivery Research 2019;7(23):1 View
  7. Steele Gray C, Wodchis W, Upshur R, Cott C, McKinstry B, Mercer S, Palen T, Ramsay T, Thavorn K. Supporting Goal-Oriented Primary Health Care for Seniors with Complex Care Needs Using Mobile Technology: Evaluation and Implementation of the Health System Performance Research Network, Bridgepoint Electronic Patient Reported Outcome Tool. JMIR Research Protocols 2016;5(2):e126 View
  8. Yousif A, Lemière C, Cartier A, Forget A, Blais L. Development of a graphical tool to measure medication adherence in asthma patients: A mixed-methods pilot study. Journal of Asthma 2019;56(5):543 View
  9. Mitchell K, Holtz B, McCarroll A. Patient-Centered Methods for Designing and Developing Health Information Communication Technologies: A Systematic Review. Telemedicine and e-Health 2019;25(11):1012 View
  10. Irfan Khan A, Gill A, Cott C, Hans P, Steele Gray C. mHealth Tools for the Self-Management of Patients With Multimorbidity in Primary Care Settings: Pilot Study to Explore User Experience. JMIR mHealth and uHealth 2018;6(8):e171 View
  11. Steele Gray C, Gill A, Khan A, Hans P, Kuluski K, Cott C. The Electronic Patient Reported Outcome Tool: Testing Usability and Feasibility of a Mobile App and Portal to Support Care for Patients With Complex Chronic Disease and Disability in Primary Care Settings. JMIR mHealth and uHealth 2016;4(2):e58 View
  12. Mathews R, O'Malley C, Hall J, Macaden L, MacRury S. Diabetes, Care Homes, and the Influence of Technology on Practice and Care Delivery in Care Homes: Systematic Review and Qualitative Synthesis. JMIR Diabetes 2019;4(2):e11526 View
  13. Gordon K, Dainty K, Steele Gray C, DeLacy J, Shah A, Resnick M, Seto E. Experiences of Complex Patients With Telemonitoring in a Nurse-Led Model of Care: Multimethod Feasibility Study. JMIR Nursing 2020;3(1):e22118 View
  14. Lalloo C, Shah U, Birnie K, Davies-Chalmers C, Rivera J, Stinson J, Campbell F. Commercially Available Smartphone Apps to Support Postoperative Pain Self-Management: Scoping Review. JMIR mHealth and uHealth 2017;5(10):e162 View
  15. Hans P, Gray C, Gill A, Tiessen J. The provider perspective: investigating the effect of the Electronic Patient-Reported Outcome (ePRO) mobile application and portal on primary care provider workflow. Primary Health Care Research & Development 2018;19(02):151 View
  16. Steele Gray C. Seeking Meaningful Innovation: Lessons Learned Developing, Evaluating, and Implementing the Electronic Patient-Reported Outcome Tool. Journal of Medical Internet Research 2020;22(7):e17987 View
  17. Amann J, Fiordelli M, Brach M, Bertschy S, Scheel-Sailer A, Rubinelli S. Co-designing a Self-Management App Prototype to Support People With Spinal Cord Injury in the Prevention of Pressure Injuries: Mixed Methods Study. JMIR mHealth and uHealth 2020;8(7):e18018 View
  18. Curtis K, Kuluski K, Bechsgaard G, Ridgway J, Katz J. Evaluation of a Specialized Yoga Program for Persons Admitted to a Complex Continuing Care Hospital: A Pilot Study. Evidence-Based Complementary and Alternative Medicine 2016;2016:1 View
  19. Alwashmi M, Fitzpatrick B, Davis E, Farrell J, Gamble J, Hawboldt J. Features of a mobile health intervention to manage chronic obstructive pulmonary disease: a qualitative study. Therapeutic Advances in Respiratory Disease 2020;14:175346662095104 View
  20. Siedlikowski M, Rauch F, Tsimicalis A. Giving Children With Osteogenesis Imperfecta a Voice: Participatory Approach for the Development of the Interactive Assessment and Communication Tool Sisom OI. Journal of Medical Internet Research 2020;22(9):e17947 View
  21. Alwashmi M, Fitzpatrick B, Farrell J, Gamble J, Davis E, Nguyen H, Farrell G, Hawboldt J. Perceptions of Patients Regarding Mobile Health Interventions for the Management of Chronic Obstructive Pulmonary Disease: Mixed Methods Study. JMIR mHealth and uHealth 2020;8(7):e17409 View
  22. Romano M, Sardella M, Alboni F. Web Health Monitoring Survey: A New Approach to Enhance the Effectiveness of Telemedicine Systems. JMIR Research Protocols 2016;5(2):e101 View
  23. Steele Gray C, Gravesande J, Hans P, Nie J, Sharpe S, Loganathan M, Lyons R, Cott C. Using Exploratory Trials to Identify Relevant Contexts and Mechanisms in Complex Electronic Health Interventions: Evaluating the Electronic Patient-Reported Outcome Tool. JMIR Formative Research 2019;3(1):e11950 View
  24. Alwashmi M, Fitzpatrick B, Davis E, Gamble J, Farrell J, Hawboldt J. Perceptions of Health Care Providers Regarding a Mobile Health Intervention to Manage Chronic Obstructive Pulmonary Disease: Qualitative Study. JMIR mHealth and uHealth 2019;7(6):e13950 View
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  26. Miranda R, Bhuiya A, Thraya Z, Hancock-Howard R, Chan B, Steele Gray C, Wodchis W, Thavorn K. An Electronic Patient-Reported Outcomes Tool for Older Adults With Complex Chronic Conditions: Cost-Utility Analysis. JMIR Aging 2022;5(2):e35075 View
  27. Mielke J, Brunkert T, Zúñiga F, Simon M, Zullig L, De Geest S. Methodological approaches to study context in intervention implementation studies: an evidence gap map. BMC Medical Research Methodology 2022;22(1) View
  28. Tahsin F, Austin T, McKinstry B, Mercer S, Loganathan M, Thavorn K, Upshur R, Steele Gray C. Examining Use Behavior of a Goal-Supporting mHealth App in Primary Care Among Patients With Multiple Chronic Conditions: Qualitative Descriptive Study. JMIR Human Factors 2022;9(4):e37684 View
  29. Steele Gray C, Chau E, Tahsin F, Harvey S, Loganathan M, McKinstry B, Mercer S, Nie J, Palen T, Ramsay T, Thavorn K, Upshur R, Wodchis W. Assessing the Implementation and Effectiveness of the Electronic Patient-Reported Outcome Tool for Older Adults With Complex Care Needs: Mixed Methods Study. Journal of Medical Internet Research 2021;23(12):e29071 View
  30. Postma S, Schers H, van de Belt T, van Boven K, ten Napel H, Stappers H, Gerritsen D, Olde Hartman T. Assessment of functioning in Dutch primary care: Development study of a consultation tool for patients with chronic conditions and multimorbidity. Health Expectations 2022;25(4):1363 View
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  32. Jefferson K, Ward M, Pang W, Arcand J. A feasibility study of a randomized controlled trial protocol to assess the impact of an eHealth intervention on the provision of dietary advice in primary care. Pilot and Feasibility Studies 2022;8(1) View
  33. Han H, Lee J, Saylor M, Parisi J, Hornstein E, Agarwalla V, Jajodia A, Li Q, Weikert M, Davidson P, Szanton S. Methods and operational aspects of human‐centred design into research processes for individuals with multiple chronic conditions: A survey study. Nursing Open 2023;10(5):3075 View
  34. Handler L, Jaloul P, Clancy J, Cuypers B, Muir J, Hemphill J, Janaudis-Ferreira T, Gottesman C, Wickerson L, Lovas M, Cafazzo J, Mathur S. A Qualitative Study of the Perspectives of Healthcare Professionals on Features of Digital Health Interventions to Support Physical Activity in Solid Organ Transplant Recipients. Progress in Transplantation 2023;33(1):43 View
  35. Tahsin F, Tracy S, Chau E, Harvey S, Loganathan M, McKinstry B, Mercer S, Nie J, Ramsay T, Thavorn K, Palen T, Sritharan J, Steele Gray C. Exploring the relationship between the usability of a goal-oriented mobile health application and non-usage attrition in patients with multimorbidity: A blended data analysis approach. DIGITAL HEALTH 2021;7:205520762110455 View
  36. Tahsin F, Armas A, Kirakalaprathapan A, Kadu M, Sritharan J, Steele Gray C. Information and Communications Technologies Enabling Integrated Primary Care for Patients With Complex Care Needs: Scoping Review. Journal of Medical Internet Research 2023;25:e44035 View
  37. Chen B, Lien H, Yang S, Wu S, Chiang H, Lin L. Impact of Mobile Apps in Conjunction With Percutaneous Endoscopic Gastrostomy on Patients' Complications, Quality of Life, and Health-Related Self-Care Behaviors: Randomized Clinical Trial. JMIR mHealth and uHealth 2023;11:e48970 View
  38. Liu A, Alleyne C, Doblecki-Lewis S, Koester K, Gonzalez R, Vinson J, Scott H, Buchbinder S, Torres T. Adapting mHealth Interventions (PrEPmate and DOT Diary) to Support PrEP Retention in Care and Adherence Among English and Spanish-Speaking Men Who Have Sex With Men and Transgender Women in the United States: Formative Work and Pilot Randomized Trial. JMIR Formative Research 2024;8:e54073 View