Improving Patient Experience and Primary Care Quality for Patients With Complex Chronic Disease Using the Electronic Patient-Reported Outcomes Tool: Adopting Qualitative Methods Into a User-Centered Design Approach

Improving Patient Experience and Primary Care Quality for Patients With Complex Chronic Disease Using the Electronic Patient-Reported Outcomes Tool: Adopting Qualitative Methods Into a User-Centered Design Approach

Authors of this article:

Carolyn Steele Gray^{1, 2} ;   Anum Irfan Khan¹ ;   Kerry Kuluski^{1, 2} ;   Ian McKillop³ ;   Sarah Sharpe¹ ;   Arlene S Bierman^{1, 4} ;   Renee F Lyons^{1, 2} ;   Cheryl Cott⁵