Patterns of Patients’ Interactions With a Health Care Organization and Their Impacts on Health Quality Measurements: Protocol for a Retrospective Cohort Study
Patterns of Patients’ Interactions With a Health Care Organization and Their Impacts on Health Quality Measurements: Protocol for a Retrospective Cohort Study
Arriel Benis
1, 2
, PhD ;
Nissim Harel
3
, PhD ;
Refael Barak Barkan
3
, MD, PhD ;
Einav Srulovici
2, 4
, RN, MHA, PhD ;
Calanit Key
5
, RN, MHA
1
Faculty of Technology Management, HIT - Holon Institute of Technology, Holon, Israel
2
Clalit Research Institute, Clalit Health Services, Tel-Aviv, Israel
3
Department of Computer Sciences, Faculty of Sciences, HIT - Holon Institute of Technology, Holon, Israel
4
School of Nursing, University of Haifa, Haifa, Israel
5
Clalit Community Division, Clalit Health Services, Tel-Aviv, Israel
Corresponding Author:
-
Arriel Benis, PhD
-
Faculty of Technology Management
-
HIT - Holon Institute of Technology
-
POB 305
-
52 Golomb Street
-
Holon, 5810201
-
Israel
-
Phone:
972 523404890
-
Email: arrielb@hit.ac.il