Identifying, Engaging, and Supporting Care Partners in Clinical Settings: Protocol for a Patient Portal–Based Intervention

Catherine M DesRoches   ¹ , MPH, DrPH ;   Deborah Wachenheim   ² , MPP ;   Jessica Ameling   ³ , MPH ;   Aysel Cibildak   ⁴ , MBA ;   Nancy Cibotti   ⁵ , MD ;   Zhiyong Dong   ² , MSc ;   Alexandra Drane   ⁴ , BA ;   Isabel Hurwitz   ² , BS ;   Jennifer Meddings   ^{3, 6, 7, 8} , MD ;   Jody Naimark   ⁹ , MD ;   Kimberly O'Donnell   ^{3, 8} , MD ;   Christine Winger   ¹⁰ , MD ;   Sarah Stephens Winnay   ⁴ , MBA ;   Jordan Young   ¹¹ , BS ;   Jennifer L Wolff   ¹² , PhD

¹ OpenNotes, Department of Medicine, Harvard Medical School, Boston, MA, United States

² OpenNotes, Division of General Medicine, Beth Israel Deaconess Medical Center, Boston, MA, United States

³ Division of General Medicine, Department of Internal Medicine, University of Michigan Medical School, Ann Arbor, MI, United States

⁴ ARCHANGELS, Boston, MA, United States

⁵ BILH Primary Care, Beth Israel Lahey Health, Boston, MA, United States

⁶ Department of Medicine, Veterans Affairs Ann Arbor Healthcare System, Ann Arbor, MI, United States

⁷ Center for Clinical Management Research, Veterans Affairs Ann Arbor Healthcare System, Ann Arbor, MI, United States

⁸ Division of General Pediatrics, Department of Pediatrics, University of Michigan Medical School, Ann Arbor, MI, United States

⁹ Department of Family Medicine, Winchester Hospital, Winchester, MA, United States

¹⁰ Beth Israel Lahey Health Primary Care, Lexington, MA, United States

¹¹ Division of Transplant Surgery, Department of Surgery, University of Michigan Medical School, Ann Arbor, MI, United States

¹² Department of Health Policy and Management, Johns Hopkins Bloomberg School of Public Health, Johns Hopkins University, Baltimore, MD, United States